Frequently Asked Questions



I'm not getting my Facts by Email - what's wrong?

While we make every effort to make sure the Facts by Email reaches our valued subscribers, sometimes our email gets blocked - for a number of different reasons. Find out more:

My email and password are correct but I still can't login. What is wrong?

Make sure Caps Lock is off. If you still can't login (and you're sure you have the right email address/password combination) make sure the "cookies" feature is turned on in your browser. For more information on cookies consult your browser software's Help files. More information about's use of cookies is available in our Privacy Policy.

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What is's Real Estate Insider?'s Real Estate Insider is our paid subscription service. This service will provide you with in-depth analysis of the real estate market. For a free tour of's Real Estate Insider see:

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Can I advertise on your site?

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What happened to "Real Estate Talks"?

Real Estate Talks, our popular real estate bulletin board, can be found at

How do I search Ozzie's back issues?

To search Ozzie's back issues of the Facts by Fax and newsletter you must be a Real Estate Insider member. If so, see the Jurock Real Estate Insider Archive: The Search function here searches only the Real Estate Insider section.

What are Cookies?

Cookies help Web sites maintain user states. This means that Web sites can "remember" information about users to facilitate their preferences for a particular site, transparent user passwords, and so forth. More specifically, cookies allow Web sites (servers) to deliver simple data to a client (user); request that the client store the information; and, in certain circumstances, return the information to the Web site.

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You can also see all our videos on Youtube or via podcast on the itunes store.

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If you have questions about the RealVideo format or the RealPlayer software, please visit the Real Web site. If you are running RealPlayer G2 Full version or Preview or Beta go to the RealPlayer support page

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