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My
email and password are correct but I still can't login. What is
wrong?
Make
sure Caps Lock is off. If you still can't login (and you're sure
you have the right email address/password combination) make sure
the "cookies" feature is turned
on in your browser. For more information on cookies consult your
browser software's Help files. More information about Jurock.com's
use of cookies is available in our Privacy
Policy.
How do I subscribe or unsubscribe to your email newsletter?
You
can subscribe or unsubscribe from our email newsletter at this
page: http://www2.jurock.com/email.asp
What is Jurock.com's Real Estate Insider?
Jurock.com's
Real Estate Insider is our paid subscription service. This service
will provide you with in-depth analysis of the real estate market.
For a free tour of Jurock.com's Real Estate Insider see: http://www2.jurock.com/insider/benefits/.
What
do I do if I lost my password?
We
can email your password to you. Just tell us what your the email
address is and we'll send it to you right away. You can do that
here: http://www2.jurock.com/forgotpassword.asp.
Can I advertise on your site?
Yes,
you can. We accept full size banners. More info here: http://www2.jurock.com/advertising.
What
happened to "Real Estate Talks"?
Real
Estate Talks, our popular real estate bulletin board, can be found
at www.realestatetalks.com.
How do I search Ozzie's back issues?
To
search Ozzie's back issues of the Facts by Fax and newsletter
you must be a Jurock.com Real Estate Insider member. If so try
our Advanced Search: http://www2.jurock.com/insider/insider_search.asp
Advanced Search searches only the Jurock.com Real Estate Insider
section.
How
do I configure an email "POP" account?
Make
sure you have the following 3 items in front of you before proceeding,
they should be provided to you by your account rep:
Email
address
User ID
SMTP server name of the ISP that provides the Internet connection
Please select one of the following Email Clients:
Outlook Express
Netscape Messenger
Eudora
What
are Cookies?
Cookies
help Web sites maintain user states. This means that Web sites
can "remember" information about users to facilitate
their preferences for a particular site, transparent user passwords,
and so forth. More specifically, cookies allow Web sites (servers)
to deliver simple data to a client (user); request that the client
store the information; and, in certain circumstances, return the
information to the Web site.
See
also: Cookies and Privacy FAQ
What
Player do I need to see the videos or listen to audio?
To
enjoy videos or audio, you must have RealPlayer G2 or greater
installed on your computer. If you do not have the player please
go to the RealNetworks home
page and download the latest player for your computer.
System
Requirements
Windows
-
Windows 95, 98, NT 4.0 or later, Pentium 233 mhz or faster processor
with 32 MB RAM
- Internet
Explorer 4 or later
- Netscape
4 or later
- America
Online 4 (with JavaScript enabled and cookies turned on)
Macintosh
- Macintosh
PowerPC with OS 8.1 and later, 233mhz or faster processor with
32 MB RAM
- Internet
Explorer 5.0 or later
- Netscape
4 or later
- America
Online 4 with Internet Explorer 5.0
What connection speed should I use?
High
bandwidth: If you are accessing the Internet with a T1 connection,
DSL or cable modem, select the "Cable/DSL/T1" option.
These selections offer the best viewing quality.
Lower
bandwidth: If you have a lower bandwidth dial-up modem or ISDN
connection, or are not sure, select the "56k" option.
These files have been processed to produce the best video quality
that your connection can offer.
If you have questions about the RealVideo format or the RealPlayer
software, please visit the RealNetworks
Web site. If you are running RealPlayer G2 Full version or Preview
or Beta go to the RealPlayer
support page
How
do I add a map to my real estate listing?
To
have a map show up on your listing all you need to do is enter
the correct address in the address field of your listing. Please
note: mapping data is refreshed once per day so it may take 24
hours for the map to show up on your listing.
Are
your real estate listings up-to-date?
Yes.
Sold and expired listings are removed from the site. If you feel
a listing is out of date please email webmaster@jurock.com.
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frequently asked questions
(faq)