experts: real estate column Wednesday, December 15, 1999

WHAT TO DO, WHEN THINGS GO WRONG...

By Ozzie Jurock

Most Realtors are very professional, they care and are dedicated. But like in all professions ... things could go wrong. If they do, professional organizations have ethics committees to reprimand and punish, licensing bodies have the right to suspend and revoke licenses and of course there is civil recourse.

You hope everything goes right, but ... what to do if things go wrong:

If you wish to complain about your Realtor or Company write or call to the Ethics Committee of your local Real Estate Board.

For example in:

British Columbia
Real Estate Board of Greater Vancouver at 730-3000
Fraser Valley Real Estate Board at 930-7600

If you have a more serious complaint call the Real Estate Council of BC at 683-9664 - Get help over the phone and/or call for “What to do" complaints brochure.

Result: Realtor could be suspended or lose license altogether.

Alberta
Real Estate Board of Calgary at 263-0530
Edmonton Real Estate Board at 451-6666

Result: Realtor could be reprimanded…name published.

For Home Warranty complaints get the great brochure “Buying a new home - a consumer protection guide”: Homewner protection office 646-7055

These offices exist to protect consumers. If you have a legitimate ‘beef’, they want to know about it!




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